Privacy Policy
Copper Life โ Privacy Policy
Last updated: 06/12/2025
Welcome to Copper Life . We operate the website https://copperlifestore.com and provide products and customer support services to buyers, including customers who purchase our products on Amazon. This Privacy Policy explains how we collect, use, and protect your personal information.
1. Information We Collect
We may collect and store the following types of information:
a. From our website
Name
Email address
Phone number
Shipping or billing address
Order information
Payment confirmation details (processed securely by payment partners)
Any details voluntarily submitted through forms, chat, or email
b. From Amazon customers
When you purchase Copper Life products on Amazon, we may receive information Amazon permits, such as:
Obfuscated email address
Order ID
Product details
Messages you send through Amazon Buyer-Seller Messaging
We do not receive your full personal information unless Amazon allows it under their policies.
2. How We Use Your Information
We use your information to:
Process orders and provide customer support
Respond to your inquiries
Fulfil warranty or replacement requests
Improve our products and services
Provide updates related to your order
Ensure compliance with Amazon policies and applicable laws
We do not sell, rent, or share your personal information with third parties for marketing purposes.
3. Communications Through Amazon
For customers who contact us via Amazon:
Your information is used only to assist with your product or order
Conversations are managed according to Amazonโs Buyer-Seller Messaging rules
We do not store or use Amazon customer data outside of customer service needs
4. Data Protection and Security
We implement reasonable technical and administrative safeguards to protect your personal information against loss, misuse, or unauthorized access. However, no online transmission is 100% secure, and we cannot guarantee absolute security.
5. Third-Party Services
We may use trusted third-party service providers (e.g., website hosting, email service, payment processors) to operate our website and manage orders.
These providers may process your data only to perform services for Copper Life and are prohibited from using your information for any other purpose.
6. Cookies and Tracking
Our website may use cookies or analytics tools to improve user experience and analyze website performance. You may disable cookies in your browser, but certain features of the site may not work properly when cookies are turned off.
7. Your Rights
Where applicable under local laws, you may request:
Access to personal information we have about you
Correction of inaccurate information
Deletion of your personal data
Restriction of certain types of data processing
To make a request, please email us at: support@copperlifestore.com
8. Childrenโs Privacy
Our products and website are not intended for children under the age of 13. We do not knowingly collect information from children.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.
10. Contact Us
If you have questions or concerns about this Privacy Policy, you may contact us at:
Copper Life Support Team
๐ง Email: support@copperlifestore.com
๐ Website: https://copperlifestore.com